Enterprise

Scale without giving up control.

Multi-tenant, granular permissions, guaranteed SLA and the security of a platform that processes 30M+ messages per month.

Absolute Isolation

Multi-tenant with native isolation.

Each organization is completely isolated by automatic security rules. Instant onboarding, data never crosses.

  • Each organization fully isolated with automatic rules
  • Instant onboarding: new tenant without deploy
  • Data never crosses between organizations
  • Settings per tenant: scoring, SLA, AI, channels
  • Per-tenant branding customization (coming soon)
Granular Control

Roles and permissions by module.

Customizable roles with policies per module. Complete audit trail for compliance.

  • Customizable roles: Admin, Manager, Agent, Viewer
  • Policies per module: inbox, deals, campaigns, settings
  • Audit trail: who did what, when and where
  • Email invite with predefined role
  • SSO and 2FA (roadmap)
SLA & Distribution

Round-robin, skill-based, Window Guardian.

Intelligent distribution that respects capacity, skill and business hours.

  • Round-robin with weights per agent
  • Skill-based: language, product, region
  • Window Guardian: no one works outside business hours
  • SLA per department with automatic alerts
  • Overflow: redirects when department is full
Security

Over 700 active security rules.

100% cloud infrastructure, ultra-fast processing and over 700 active security rules.

  • Over 700 active security rules in production
  • Ultra-fast cloud processing
  • Optimized architecture with no external dependencies
  • Data encrypted at rest and in transit
  • Automatic backup with point-in-time recovery
Official Meta BSP
30M+ msg/month
11 years in market
Own infrastructure
Official Meta BSP30M+ msg/month11 years

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